eIDAS qualified trust service Aangetekende.email™

Electronic registered delivery with the same legal value as registered mail on paper

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About Aangetekende.email™

The Aangetekende.email™ service is part of the wider DIGICONNECT platform and is available both to private persons and companies. Messages exchanged via the Aangetekende.email™ service have the legal force of registered mail.

If you are a recipient, the platform provides certainty about the sender's identity and the authenticity of the received message. In addition, you can collect your electronic registered delivery at any time of the day and from any location without any movements.

As a sender you use the platform for all correspondence if you want to be certain your message ends up with the right legal entity or person, without any discussion about whether the message was sent or received and when.

The DIGICONNECT platform also provides other modules such as a digital mailroom, electronic signature workflow, long-term archive, CRM, invoicing and incoming invoice processing. You can subscribe separately to one or more modules.

24/7 from any location and without involving any travel

Quick and affordable

Easy to use

Legal validity

All messages exchanged via the Aangetekende.email™ service have the value of a registered mail.
This is because our service is eIDAS qualified.

Messages sent and received using a qualified electronic registered delivery service not only have legal force, but are also deemed to ensure the integrity of the data, the sending of this data by the identified sender, the receipt by the identified recipient and the correctness of the date and time of sending and receipt as indicated by the qualified electronic registered delivery service.

On the other hand, messages sent and received via a non-qualified service are not deemed to ensure the integrity and authenticity and this, together with the fact whether the message was sent/received or not, will have to be proven in a court of law in the event of a dispute.

Referrals: certificate of conformity, general conditions, privacy statement, Belgian trusted list, eIDAS regulation

Create your DIGICONNECT account today and subscribe to the Aangetekende.email™ service

The price for an electronic registered mail is 0.80 EUR excl. VAT (0.97 EUR incl. VAT).

How does it work

Who can I send a registered e-mail to?

I am a private person

Private persons can send a registered e-mail to other registered private persons or companies on the Aangetekende.email™ service.

I am a company

Companies can, like private persons, send registered e-mail to other registered private persons or companies on the Aangetekende.email™ service.

Companies can also send registered e-mail to non-registered private persons on condition that they have a prior agreement with the addressee regarding the transfer of registered mail in electronic form and the combination e-mail address / mobile number that can be used for this purpose. See also article 10.8 of the general conditions.

Such an agreement can be obtained by including a clause in a contract or in another form (eg an opt-in in the customer zone) with which the prior agreement can be proved. Below is an example of such a clause.

Hereby I authorize company XXX to deliver registered mail to me in electronic form via the qualified trust service Aangetekende.email™ (https://www.aangetekende.email). To perform the identification as the intended recipient, the Aangetekende.email™ service will send a verification code by e-mail and by SMS. I can be reached for this purpose at e-mail address XXX and mobile phone number XXX. Every change, loss or misuse in these I will report to company XXX without delay. I declare to have personal and exclusive access to the specified e-mail address and mobile phone number, to consult these on a regular basis (minimum once every 14 days), and to set the sender admin@aangetekende.email as a safe sender in my spam filter. Notwithstanding the ease of use provided by the Aangetekende.email™ service by means of notification to the specified e-mail address when a new electronic registered delivery is ready to be collected, I declare to consult URL "https://www.aangetekende.email/collect" spontaneously on a regular basis (minimum once every 14 days) to check whether new electronic registered deliveries are ready to be collected. Regardless of whether the electronic registered delivery is collected or not, I will be deemed to have been able to take note of the contents of the electronic registered delivery. Furthermore, I agree with the terms and conditions of the Aangetekende.email™ service which can be found on https://www.aangetekende.email/ae2/documentationen.aspx.

How does the process from sending to receipt work?

The sender logs on to the DIGICONNECT platform and goes to the Aangtekende.email™ service.
The sender enters the addressee of the registered mail, prepares the message and sends the registered mail.

Connect Solutions puts an electronic seal and time stamp on the message as proof of sending.

The sender can download the message, including the electronic seal and time stamp from the outbox.

The addressee receives a notification by e-mail that a registered e-mail is ready to be picked up.
The addressee identifies him or herself by means of logging on to the platform or via verification codes by e-mail / SMS and confirms the message for receipt.

Connect Solutions puts an electronic seal and time stamp on the message as proof of receipt.

Both sender and recipient can download the message, including electronic seals and time stamps of Connect Solutions as proof of sending/receipt.


During the development of the DIGICONNECT platform and the Aangetekende.email™ service, much importance was given to user friendliness.
Here are some screen prints.

Contact us

Connect Solutions bvba
Grote Hemmenweg 81B
B-3520 Zonhoven


+32 11 89 21 01